TRAVEL INFORMATION REGARDING COVID-19
We understand your sentiments during this period of uncertainty and we can assure you that we are with you every step of the way to help you navigate through these concerns. Our commitment to you has not changed when staying at S Hotel Jamaica. Your safety, security and wellbeing continue to be our utmost priority.
For all arrivals through April 30, 2020, you may cancel your booking with no penalty fees with 24 hours notice prior to arrival. You may also modify your booking to a later date in 2020 without a change fee. All modifications are subject to availability. Please note, this policy does not apply to travel associated with a group booking. For guests who booked via online travel agents or other third party travel professionals, please contact your booking provider for information on their policies.
We continue to regularly review, expand, and evolve these and other preventative measures as we learn more from the WHO, CDC, and other health experts about how to best combat the spread of this illness.
We believe the power of hospitality is needed most of all, especially in challenging times like these, and we will remain steadfast in our commitment to you, our guests, staff and partners and do all that we can to see that you and your loved ones have a safe and enjoyable stay with us.
For the most updated information about COVID-19, please refer to Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) or your local health authorities.
S Hotel Jamaica
March 15, 2020